FAQs
Who is eligible for this service?
Anyone who has a chronic health condition. Common conditions include but not limited to:
- High blood pressure (Hypertension)
- Diabetes
- Heart Failure and other heart diseases
- COPD and other lung conditions
- Atrial Fibrillation and other heart arrhythmias
- High cholesterol / Hyperlipidemia
- Chronic pain
- Depression / Anxiety
- Kidney disease
- Post heart attack / Post stroke
- Asthma
- Alzheimer's / Dementia
- Obesity and other metabolic syndromes
- Chronic wounds
- HIV/AIDS and other immune system disorders
- Cancer or cancer related conditions
- ANY health condition that is of a chronic or ongoing nature can be evaluated for our health management modality. Contact us for a free consultation.
Does Medicare or health insurance cover this service?
If you have Medicare, you're in! Our service is covered by our patient's Medicare Part B benefit. We are working to add Medicare Advantage plans, as well as other insurance carriers.
The following health plans are accepted for our service:
- Medicare
- WellCare Medicare Advantage
Private pay pricing is also available. See our Pricing section for details.
At present, we do not accept Medicaid patients.
Do I have to be actively sick or symptomatic to become a VitalWatch patient?
The best time to enroll in VitalWatch is BEFORE you have symptoms or health problems related to your chronic illnesses. Our service is designed to be preventative and proactive in its approach. Many times it's the subtle, undetectable shifts in your metrics that alert us to the need to check in with you.
Of course, some health changes or exacerbations are unavoidable due to the type of chronic illness one might be managing. However, we respond to those situations with the same approach...manage the problem before it becomes a trip to the doctor's office or ER.
I just got out of the hospital. Would your service benefit me?
Absolutely! Otherwise known as Transitional Care, our team provides daily ongoing vital sign monitoring, in-home visits, and 24-hour RN availability for that critical early post-hospital discharge period. We provide the high contact health management you need to help you "transition" from the hospital to home, and keep you from having to go back to the hospital or ER.
Qualifying facilities that can refer to us for Transitional Care include:
- Inpatient acute care hospitals
- Inpatient rehab facilities
- Long term care facilities
- Skilled nursing facilities
- Hospital outpatient observation or partial hospitalization
- Inpatient psychiatric hospital
- Partial hospitalization at a community health center
What kind of vital signs and health metrics do you monitor?
Daily measurements include blood pressure, heart rate, respiratory rate, temperature, blood oxygen level, blood glucose, body weight, and any other metrics we deem necessary to get the most inclusive clinical picture of you day to day. What we measure will be tailored to your individual health concerns.
And remember...if we see something not quite right we're calling you to check in, so you can take readings anytime you want and our clinicians will review them for your peace of mind.
Does your service provide in-home visits?
VitalWatch provides in-home RN visits at least once a month as part of our routine service.
In addition, we provide additional home visits if your health status changes at any time. If you have an acute care need or sudden illness, or one of your chronic conditions flares up, VitalWatch can send one of our advanced practice nurses to provide a medical grade evaluation in your home. We'll collaborate with your provider to determine the best course of action for you.
I already have home health/home care coming out to my home. Can I still become a VitalWatch client?
Yes! In fact our service works as the perfect adjunct to your home health team. Home health can manage your skilled nursing needs, and home care can provide sitter and companion service, while we help manage your chronic health concerns. Two teams working together for you!
In addition, once home health discharges you, VitalWatch can continue to provide health management on an ongoing basis. Should a new skilled nursing need arise, the VitalWatch team can notify your home health company to restart their services.
What lab work can your service collect?
VitalWatch clinicians can generally collect blood specimens, urine specimens, nasal swabs (for Covid-19, influenza, RSV) and swabs for Strep throat. We will collect those specimens and bring them to your preferred lab for testing. These specimens can be collected during scheduled or On-Demand in-home visits.